The FC Menu at Amazon is an internal tool used in Fulfillment Centers (FCs) to access various operational dashboards, reports, and management functions. It helps associates, Process Assistants (PAs), and managers monitor and manage workflows efficiently.
LABOR MANAGEMENT (443)
or go to “more choices > FC portal (16) > Labor Management (443)”
DIRECT LINK: https://fclm-portal.amazon.com/?warehouseId=YOW3
Go to “Process Path Rollup” select intraday, “Night Shift Today” then “HTML”
Go to “Transfer Out” (ctrl+f to search), click on it, then select “Transfer Out (1003021)”
(Related to the column “DA - Building to Building Transfer”, “Transfer Out”, “Transfer Out”)
IXD Water Spider (code for any indirect work in IXD)
If AA is lost, code: Adm/HR > investigation
Associate Path Assignment
The DockMaster system at Amazon is a dock management tool used in Fulfillment Centers (FCs) to track and manage inbound and outbound trailer movements.
Daily Report
Quip File Link: https://quip-amazon.com/WWjdAd5anbrs/IXD-Planning-Performance-2025
EOS Report Data Instructions (from Labor Management)
IXD Palletized Case Volume: “Each-Total, UNIT”
Total Cases: under “cases unit”
UPC: “IXD Palletized Case Volume” divided by “Total Cases” (formula =cell/cell)
IXD Rate: JPH (Jobs Per Hour)
Hours Invested (Pallerized Case): Paid hours total
Indirect Hours Invested: IXD Waterspider total
DA Rate: get the number from “DA Bldg to Bldg Transfer TOTAL”
Total OB pallets left: number of “backlog pallets left” (go back)
IXD Planning
NVF Volume Night Shift (or day shift, the instruction below will be different but the idea still the same) is what needs to be filled in the file above. How to get the numbers:
Go to DockMaster, everything should be checked, calculation needs to be done based on “today” and “tomorrow” select data from columns P C U from today after 18:00h until 23:59h copy and paste on a Excel spreadsheet, then go back to DockMaster and change the date for “tomorrow”, select the data from the columns P C U starting from 0:00h until 5:00h, copy and paste on the same Excel spreadsheet.
Check the sum on the status bar (bottom of the spreadsheet), place that number on the IXD Planning and Performance Quip under NVF Volume Night Shift, all the calculation should be done automatically.
Hand-off Template
@here
SOS:
Total NPC and Backlog Pallets: 0
Problem Solve Pallets:
Hand Scanners: 0
EOS:
Previous Shift Processed NPC Pallets: 0
NPC Staging Area IXD Buffer: 0
NPC North IXD Buffer: 0
NPC South IXD Buffer: 0
Problem Solve Processed Pallets: 0
Problem Solve Pallets Left: 0
Hand Scanners Left: 0
Grafana is a powerful data visualization and monitoring tool used to track and analyze real-time operational metrics in Fulfillment Centers (FCs) and other logistics environments.
AUSTIN is used to record daily safety observations and weekly area readiness audit. This is also where all safety incidents and investigations are documented.
Support ticket creation
IT Ticket creation
Transshipment Quality Tool Used for UCO (amazonbi)
103 - Sort Menu (palletizing job)
105 - Container Audit
269 - Destination Information (pre-scan job)
251 - Trans-mix csX Labeling
Monstar of the Night IXD PowerPoint Template
Associate Report, Engagement
Process Assistant Evaluation